Ronald McDonald House is a Quiet Hero for Families in Need

Guest post by Brittany Highland

Ronald McDonald House Charities of Austin

Airplane wall in the Ronald McDonald House – thanks to Southwest Airlines

If you have ever had a loved one sick with a serious illness, you know how life is turned upside down. Your ability to work is impeded by worry, and day-to-day necessities like eating and sleeping take the back burner to the nurturing of the one you care about. Having a sick child may be the most devastating scenario of all.

What if there was an organization that cared for families with sick or injured children, and met every one of their needs? What if that organization went the extra mile to provide all kinds of comforts, as a service to suffering families?

That organization exists. It’s in your community and you can be a part of it.

A few weeks ago, Austinot Eric and I had the privilege of touring the Ronald McDonald House of Austin. Although both of us had volunteered at other Ronald McDonald Houses in the past, I had an incomplete picture of how RMHC functions and how much it provides for the community.

Brittany Highland with Jan Gunter of Austin's Ronald McDonald HouseBefore I met Jan Gunter, the Communications Manager of RMHC – Austin, I knew that the Ronald McDonald House was a place where families could stay while their child was hospitalized. I also (incorrectly) assumed that every House is funded by McDonald’s corporate. That’s where my “knowledge” ended.

Our time with Jan was an eye-opening experience that I’m very grateful for. I share my new understanding with you in hopes that you’ll come to value this incredible organization in our community, and get involved!

How the Ronald McDonald House Works

If you have a child 18 years old or younger who needs to be hospitalized or needs to visit a hospital for treatment, a social worker or nurse can refer you for a stay at the Ronald McDonald House, provided your home is at least 25 miles away from the hospital.

It doesn’t matter what your income level is; everyone is welcomed for a nominal fee of $10/night per family. The average stay is 11 days, but stays can range from two nights to nearly a year.

Room at Ronald McDonald House Charities Austin

Most rooms look out on the hospital, so parents can feel close to their children

This is cool enough, but the Ronald McDonald House is far more than a place to sleep. As I talked about before, the sickness of a child can take a toll on the whole family.

The Ronald McDonald House does an incredible job of taking care of every necessity, so that families can focus on being together and getting better.

What does this actually look like?

  • Volunteers come daily to prepare, cook and serve food to families
  • Laundry room is free to use
  • Complimentary fitness room is available on site
  • Dell-donated computers are in each of the 30 rooms
  • There is a tricked-out game room, with new game systems donated by Microsoft
  • Three beautiful rooftop gardens provide a peaceful get-away

Not only are basic needs met, but the Ronald McDonald House goes beyond necessities to provide true comfort and care, as illustrated in this cute video that exhibits the spirit of Austin’s RMHC.

What Makes Austin’s Ronald McDonald House Special

Ronald McDonald House in Austin is LEED Platinum certifiedBuilt in 2007, Austin’s Ronald McDonald House is the first LEED Platinum-certified Ronald McDonald House in the world.

As we toured the building, I was mind-boggled by the lengths the designers traveled to create an environmentally sensitive and healthy environment:

  • The building features a unique system that allows rooms to have their own air!
  • All rooms have natural light except bathrooms and closets.
  • The roof is white to reflect the sun.
  • Solar panels power 15 of 30 rooms.
  • The building is positioned to intake the most heat in the Winter and the least in the Summer.
  • The building is cooled with cold water, with a thermostatic system built specifically for the Ronald McDonald House.
  • Flooring and stonework are made partially from recycled materials.

How RMHC Austin Is Funded

I mentioned earlier that I always assumed that the Ronald McDonald House got all of its funding directly from McDonald’s as a corporation. I was wrong. The Ronald McDonald House in Austin is managed right here in Austin and funded locally. There are almost 70 McDonald’s in the Greater Austin Area that are responsible for about 17% of the operating budget of our Austin Ronald McDonald House. The generous local owners of those McDonald’s regularly donate to the RMHC. Plus, donation boxes that Austinites like you contribute to stay local and serve families in our community.

I don’t know about you, but this makes a big difference to me. Because I know that Austin’s Ronald McDonald House relies on local funding, I feel like there’s a place for me to get involved and contribute.

Ronald McDonald House Austin Testimonials

How You Can Get Involved in the Ronald McDonald House of Austin

There are three key ways you can get involved:

  1. Make a donation online.
  2. Check out the RMHC wishlist on their website.
  3. Volunteer!

There is an exciting volunteer opportunity that has just been announced. RMHC is opening a Ronald McDonald Family Room at St. David’s Medical Center in June. They are in serious need of 30 volunteers to work weekly 4-hour shifts to support families at St. David’s. Volunteers must go through orientation and be approved before volunteering, so this is a time-sensitive opportunity. Please visit this page if you are interested in volunteering.

Brittany Highland from Austin Blog Visits Ronald McDonald HouseIn 2011, more than 1,300 families were served by Austin’s Ronald McDonald House and Family Rooms. I am absolutely behind this Austin non-profit, and I hope you get behind it too! Let’s build up the Austin community by caring for families in their time of need.

Austinot Brittany asks:
How have you been impacted by the Ronald McDonald House?

This post was first published on the Austinot Blog May 7, and Brittany Highland has graciously shared it for our blog now.

A Canadian by birth and a Texan at heart, Brittany Highland adores Austin and everything in it. Editor of, Brittany loves to explore the city and share little-known gems with fellow Austinites and curious visitors. When she’s not adding commas to guest posts, she’s managing her SEO and social media startup, Knektion. Brittany is especially fond of Theodore Roosevelt, Pablo Neruda, Mozart and her bearded dragon.

This entry was posted in Guest Blogger, Ronald McDonald House, Ronald McDonald House Charities and tagged , , , , , , , , , , , , , . Bookmark the permalink.

6 Responses to Ronald McDonald House is a Quiet Hero for Families in Need

  1. Pingback: I’m running the Chicago Marathon for Team RMHC Austin | RMHC Austin

  2. Pingback: Your Donation Stays Local | RMHC Austin

  3. Pingback: Not your usual class project, not your usual class | RMHC Austin

  4. Pingback: Local operation – global connections | RMHC Austin

  5. Jay Drayer says:

    The more we learn about the vast range of ways Ronald McDonald House supports families, the more impressed we continue to be! You provide such a valuable and timely service when it’s so needed.

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